NOVOTEL MARRAKECH HIVERNAGE, Marrakesh – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Novotel Marrakech Hivernage offers air-conditioned rooms with premium bedding, free WiFi, and safes. Bathrooms are split into two areas: one with a toilet and sink, the other with a walk-in shower, bathtub, and a second sink. Some rooms feature soundproof walls, tea and coffee makers, and views of the pool or city. Flat-screen TVs with cable channels are included.
Dining & Drinks
Bazz'art, the onsite brasserie, serves a mix of Moroccan and international dishes, including signature creations by Chef Hamid. The Comptoir Nomade Bar offers over 65 cocktails. Breakfast includes balanced options with fresh ingredients. The restaurant provides reasonable pricing and efficient service.
Pool & Leisure
The hotel has a mushroom-shaped courtyard pool with lounge chairs and parasols. A small fitness center includes cardio machines. Music plays by the pool daily, though the playlist repeats frequently. The Hivernage district is known for its restaurants, casinos, and clubs.
Location & Transport
The hotel is in Marrakech's Hivernage district, a 20-minute walk to Jemaa el-Fnaa Square and the Medina. The train station is a 10-minute walk away. Nearby landmarks include Cyber Park (1 km), Jardin Majorelle (2 km), and Badi Palace (2 km).
Services & Safety
24-hour services include a reception, concierge, and babysitting. The hotel has a business center, laundry facilities, and free WiFi. Safety features include carbon monoxide detectors, fire extinguishers, and security systems. The Gourmande Boutique sells snacks and essentials.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Fax/Photocopying
Children
- Babysitting/Child services
- Video games
- Children's buffet
- Game room
Spa & Leisure
- Infinity pool
- Seasonal outdoor pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Pedicure
- Manicure
- Waxing
- Facial
- Beauty treatment
- Back massage
- Full body massage
- Foot massage
- Shallow end
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Soundproofed rooms
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel offers clean and well-equipped rooms but lacks cleanliness. The service, though slow, was friendly and ensured a pleasant stay. The location is excellent with nearby dining options. The dining experience is varied but may incur extra charges for specific requests.
I had a mixed experience at this hotel. The rooms were comfortable with great amenities, but they were a bit cold and needed some renovation. The service was pleasant overall, but there were some strict instances. The location was perfect for exploring the city, close to many attractions. The dining was of standard quality, but the breakfast area was small.
The hotel offers fantastic rooms at a great price, but for a unique experience, staying in a cool Riad could be more appealing. The service is friendly overall, although there were moments of a bad attitude. The location is superb, near many key attractions in Marrakech. The dining experience may leave something to be desired, especially the limited breakfast options, but the price is reasonable. The facilities are well-maintained, ensuring a comfortable stay.
The hotel is situated between the old and newer parts of Marrakech, offering a convenient location within walking distance of the Medina and key attractions. The friendly and helpful service, especially from Amin, truly enhances the stay. However, the room design is peculiar, and the flow could be improved. The dining experience, while offering a variety of dishes, may not meet expectations in terms of quality. Overall, a decent option with some room for improvement.
The hotel offers very spacious rooms, but for the price, you might find better value elsewhere. I ended up switching to a lovely Riad after a couple of nights.